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Talk2Sync Documentation
User Documentation
Connector APIs
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Talk2Sync Documentation
User Documentation
Connector APIs
  • English
  • Español
  • User Guide Portal & API Documentation
  • User-documentation

    • User Documentation
    • Guide

      • User Guide: Introduction
      • Core Concepts
    • Talk2sync

      • Connection Buttons
      • Color Coding System
      • Issues and Alerts
      • Command Filters
      • Deleted Information Still Appears: How to Remove It
      • Deletions
    • Conexiones

      • Connection Settings
    • Fields

      • Time Based Sync
      • Data Governance
      • Special and Extra Fields
    • Productos

      • Product Fields
      • Equivalences
      • Product Search
      • Link / Unlink Products
    • Ventas

      • Fields
      • Equivalences
      • Sales Search
      • No SKU (Missing SKU)
    • Reports

      • Product Export
      • Sales Report
    • Faq

      • Amazon

        • Amazon Barcode Requirements
        • Amazon Catalog Discrepancies and ASIN Mismatches
        • Amazon Manufacturer Requirements
        • New ASIN Creation Errors and Invalid Attribute Values
        • Talk2sync, SKUs, and Product Identifiers
        • Amazon Variation Templates
      • Mercadolibre

        • Mercado Libre Official Stores
        • Mercado Libre Locations and Geographic Attributes
        • Mercado Libre Pick-up in Store
        • Mercado Libre Extra Attributes
        • Mercado Libre Image Processing and Synchronization
        • Mercado Libre Seller Unable to List Error
      • Linio

        • Linio Brand Not Registered Error
        • Linio Physical Dimensions and Weight Requirements
  • Connector APIs

    • Connector APIs
    • Quick-start

      • Introduction & Requirements
      • Add Connection
      • Configure Connection
      • Generate Keys
      • Test Your Integration
    • Webhooks

      • Webhooks API
      • Catalog

        • Webhooks: List Products
        • Webhooks: List Product by ID
        • Webhooks: Add/Update Product
      • Sales

        • Webhooks: List Orders
        • List Order by ID
        • Add/Update Order
    • Reverse-connections

      • Reverse Connections
      • Implementation-states

        • Implementation
        • Query Implementation: Products and Orders
        • Store Implementation: Products and Orders
        • Sleep and Timeouts
      • Protocol

        • Protocol
        • Overview
        • Product Upload
        • Order Upload
        • Product Download
        • Order Download
      • Rest-calls

        • REST Calls
        • Fetching-changes

          • Fetching Changes REST Calls
          • Ask if Fetching
          • Catalog

            • Push Products Page
            • Set Finish Product Pushes
          • Sales

            • Push Orders Page
            • Set Finish Order Pushes
            • Set Finish All Pushes
        • Pulling-changes

          • Pulling Changes REST Calls
          • Ask if Pulling
          • Catalog

            • Get Next Product to Pull
            • Pull Products Page
            • Notify Product Storage Success
            • Notify Product Storage Failure
            • Set Finish Product Download
          • Sales

            • Get Next Order to Pull
            • Pull Orders Page
            • Notify Order Storage Success
            • Notify Order Storage Failure
            • Set Finish Order Download
            • Transact Finish Pull

Equivalences

Records in Talk2Sync are multidimensional. This means that a single product can have from zero to many equivalences, where each equivalence represents a product or record associated with a specific connection through an SKU, ID, or other platform-specific identifier.

An equivalence belongs to one connection only. However, a Talk2Sync record can contain multiple equivalences belonging to different connections.

For example, the same logical product could be represented as:

  • Product SKU ABC-123 in an ecommerce platform.
  • Product ID 98765 in an ERP.
  • Product ID 4567 in another connected system.

These are different representations of the same logical product, linked together through the Talk2Sync record.

Multidimensional Records

When a record in Talk2Sync is multidimensional, it can be understood as a group of representations or instances of the same information that coexist across different platforms.

Each representation may have different:

  • Identifiers
  • Field values
  • Platform-specific attributes
  • Data structures
  • Connection-specific characteristics

Despite these differences, the representations refer to the same logical entity.

Equivalence and Connections

The relationship between equivalences and connections follows two important rules:

  1. A Talk2Sync record can have zero to many equivalences.
  2. Each equivalence can belong to only one connection.

This structure allows Talk2Sync to maintain relationships between the same logical product across multiple platforms without requiring the external platforms to use the same identifier or data structure.

Example

Consider a product that exists in three connected systems:

ConnectionExternal IdentifierLogical Entity
EcommerceABC-123Product A
ERP98765Product A
Marketplace4567Product A

Talk2Sync can maintain these three representations as equivalences of the same logical product.

Next Steps

  • Review Product Fields to understand the standardized product data structure.
  • Learn about Platform-Dependent Special and Extra Fields for attributes that are specific to individual platforms.
  • Review Data Governance and Synchronization Settings to understand how changes between equivalent records are managed.
Last Updated: 8/28/26, 12:58 AM
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