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Talk2Sync Documentation
User Documentation
Connector APIs
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Talk2Sync Documentation
User Documentation
Connector APIs
  • English
  • Español
  • User Guide Portal & API Documentation
  • User-documentation

    • User Documentation
    • Guide

      • User Guide: Introduction
      • Core Concepts
    • Talk2sync

      • Connection Buttons
      • Color Coding System
      • Issues and Alerts
      • Command Filters
      • Deleted Information Still Appears: How to Remove It
      • Deletions
    • Conexiones

      • Connection Settings
    • Fields

      • Time Based Sync
      • Data Governance
      • Special and Extra Fields
    • Productos

      • Product Fields
      • Equivalences
      • Product Search
      • Link / Unlink Products
    • Ventas

      • Fields
      • Equivalences
      • Sales Search
      • No SKU (Missing SKU)
    • Reports

      • Product Export
      • Sales Report
    • Faq

      • Amazon

        • Amazon Barcode Requirements
        • Amazon Catalog Discrepancies and ASIN Mismatches
        • Amazon Manufacturer Requirements
        • New ASIN Creation Errors and Invalid Attribute Values
        • Talk2sync, SKUs, and Product Identifiers
        • Amazon Variation Templates
      • Mercadolibre

        • Mercado Libre Official Stores
        • Mercado Libre Locations and Geographic Attributes
        • Mercado Libre Pick-up in Store
        • Mercado Libre Extra Attributes
        • Mercado Libre Image Processing and Synchronization
        • Mercado Libre Seller Unable to List Error
      • Linio

        • Linio Brand Not Registered Error
        • Linio Physical Dimensions and Weight Requirements
  • Connector APIs

    • Connector APIs
    • Quick-start

      • Introduction & Requirements
      • Add Connection
      • Configure Connection
      • Generate Keys
      • Test Your Integration
    • Webhooks

      • Webhooks API
      • Catalog

        • Webhooks: List Products
        • Webhooks: List Product by ID
        • Webhooks: Add/Update Product
      • Sales

        • Webhooks: List Orders
        • List Order by ID
        • Add/Update Order
    • Reverse-connections

      • Reverse Connections
      • Implementation-states

        • Implementation
        • Query Implementation: Products and Orders
        • Store Implementation: Products and Orders
        • Sleep and Timeouts
      • Protocol

        • Protocol
        • Overview
        • Product Upload
        • Order Upload
        • Product Download
        • Order Download
      • Rest-calls

        • REST Calls
        • Fetching-changes

          • Fetching Changes REST Calls
          • Ask if Fetching
          • Catalog

            • Push Products Page
            • Set Finish Product Pushes
          • Sales

            • Push Orders Page
            • Set Finish Order Pushes
            • Set Finish All Pushes
        • Pulling-changes

          • Pulling Changes REST Calls
          • Ask if Pulling
          • Catalog

            • Get Next Product to Pull
            • Pull Products Page
            • Notify Product Storage Success
            • Notify Product Storage Failure
            • Set Finish Product Download
          • Sales

            • Get Next Order to Pull
            • Pull Orders Page
            • Notify Order Storage Success
            • Notify Order Storage Failure
            • Set Finish Order Download
            • Transact Finish Pull

Test Your Integration

Step 4 - Test Your Integration

In this final step, you will verify that your custom integration is working correctly by testing the connection with your endpoints.

Running the Test

Procedure

  1. In the Talk2sync connection interface, navigate to the "Test Connection" or "Scan Products" section
  2. Click the "Scan Products" button to initiate the test
  3. Talk2sync will attempt to:
    • Connect to your store URL
    • Authenticate using your security key
    • Retrieve products from your /api/products endpoint
  4. Wait for the test to complete (this may take a few moments)

Understanding Test Results

Success Scenario ✓

If the test is successful, you should see:

  • Status: ✓ Connection Successful
  • Products Retrieved: A count of products from your catalog
  • Message: Your store is now connected with Talk2sync

This means:

  • ✓ Your store URL is accessible
  • ✓ Your endpoints are responding correctly
  • ✓ Your security key is validated
  • ✓ Your products are being retrieved in the expected JSON format

Troubleshooting Failed Tests ✗

If the test fails, Talk2sync will display an error message. Here are common issues and how to resolve them:

ErrorCauseSolution
Connection TimeoutStore URL is not reachableVerify your store URL is correct and your server is running
401 UnauthorizedInvalid or missing security keyCheck that your endpoints are validating the key correctly
Invalid JSON FormatResponse is not valid JSONEnsure your endpoints return proper JSON responses
No Products FoundProducts endpoint not workingTest your /api/products endpoint manually
Certificate ErrorHTTPS certificate issueEnsure your SSL certificate is valid (for production)

Manual Testing (Optional)

If you want to test your endpoints manually before using the Talk2sync UI:

Test Products Endpoint:

curl -H "Authorization: Bearer YOUR_GENERATED_KEY" \
  https://www.example.com/api/products

Test Orders Endpoint:

curl -H "Authorization: Bearer YOUR_GENERATED_KEY" \
  https://www.example.com/api/orders

Both endpoints should respond with valid JSON data.

What Happens After Success

Once your integration passes all tests:

  1. Connection is Active: Talk2sync will begin syncing data with your endpoints
  2. Automatic Synchronization: Your products and orders will be synchronized according to the schedule configured in Talk2sync
  3. Continuous Monitoring: Talk2sync will monitor your endpoints for changes and updates
  4. Error Alerts: If synchronization fails, you will receive notifications about the issues

Next Steps

Your custom integration with Talk2sync is now complete! You can:

  • Access your data in the Talk2sync platform
  • Configure automatic syncs to keep data updated
  • Set up alerts for sync failures
  • Monitor your integration through the dashboard
  • Connect additional stores using the same process

For more advanced features and detailed API documentation, refer to:

  • Webhooks API
  • Reverse Invoke API

Congratulations! 🎉

Your store is now successfully integrated with Talk2sync. You can begin leveraging the platform's full capabilities to manage your products and orders across multiple sales channels.

Need Help?

If you encounter any issues:

  • Check the FAQ section
  • Review the error messages carefully
  • Contact Talk2sync support

Related Steps

  • Previous: Generate Keys
  • All Quick Start Guides: Quick Start Overview
Last Updated: 8/28/26, 12:58 AM
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